Synergy's Capabilities

Any Problem Can Be Solved With Ingenuity

Our innovative solutions help customers reach their goals. Explore Synergy’s offered Services, Products, and Lines of Business below.


  • Agile Software DevelopmentSynergy is an early adopter and implementor of Agile Software Development practices across multiple Federal Government departments and agencies (e.g. DoD, DHS, DHA, and DOL). Synergy has developed and deployed various solutions, including middleware technologies, multi-tiered web solutions, and mobile solutions. Synergy has helped transition many of their customers from traditional software development to gaining benefits from Agile development, using continuous integration and continuous delivery (CI/CD). Synergy's experts actively employ a compilation of multiple software and data management techniques, including multiple varieties of Agile, such as Kanban, Extreme Programing (XP), Feature Driven Development (FDD), Test Driven Development (TDD), Paired Programming, and Scrum, as well as Lean and DevOps, choosing the most appropriate technique or blend of techniques for each situation.
  • System IntegrationSynergy's engineers are experienced experts at providing vertical integration to provide a desired capability through integration at data, services, and components and horizontal integration involving creating new capabilities leveraging capabilities across multiple systems internally and externally to an organization. Some of Synergy's experiences include integration of services in support of Business to Customer (B2C) interfaces and some Business to Business (B2B) Integration (e.g. Defense Health Agency, Military Hospitals, and Veterans Administration). Synergy's Systems Engineers understand the general principles and best practices of managing interfaces for information and communication. They identify the most efficient and effective processes and methods for implementing interfaces, and they understand the complexities that result in an increased interoperability.
  • Business Process Re-Engineering Synergy has supported the Federal Government in shifting their paradigm in adopting new process and implementing automation through the use of new and emerging technologies. Synergy has an established process and framework supported by tools to perform as-is assessment and developing to-be models, based on availability of mature technologies that are best suited for the customer needs, their environment, architecture guidance, and directives. Synergy supported the U.S. Air Force in alignment of strategic architecture for several USAF programs, including analyzing the Financial Management & Comptroller Information Technology (FM IT), and Defense Information Systems Agency (DISA) in assessment of a multi-application environment for the National Background Investigation System (NBIS).
  • Cloud EngineeringSynergy’s cloud integration and data center consolidation experts bring a unique understanding and proven approach to deliver flexibility, disaster recovery, and decreased costs. Synergy has been leading the way in the migration of essential government applications and services to Cloud-based environments using their tried and tested framework to assess feasibility and a roadmap for IaaS, PaaS, or SaaS deployment. Synergy has helped multiple organizations to gain efficient operational and rapid scalability benefits, while maintaining compliance and security requirements.
  • Cyber SecuritySynergy has a successful history of applying the National Institute of Standards and Technology (NIST) to provide specific IA services support, including policy development, security assessment, independent verification and validation (IV&V), certification and accreditation (C&A), plan of action and milestones (POA&M) management, and incident response across the Federal Government. Synergy helps clients assess, manage, migrate, protect, and share information assets to increase communication, knowledge, level-of-service, and mission attainment. Synergy's Cyber Security experts are experienced, well-trained, and industry-certified—Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Security+, Global Information Assurance Certification (GIAC), and GIAC Certified Intrusion Analyst (GCIA)—Cyber Security professionals.
  • Data AnalyticsSynergy's Data Engineers and Analysts provide flawless data analytics and optimization services to help customers identify the most relevant insights, and accurately predict mission outcomes. Synergy's experts develop complex algorithms to ensure meaningful, effective data patterns, and are adept in automating the merge of data from multiple databases. Additionally, their experts apply the Data Management Association (DAMA) framework to support the customer’s mission of implementing a “BIG data approach” in an Enterprise Data Environment (EDE) on the cloud to address challenges such lack of “End to End Visibility,” “Distribution Planning and Forecasting,” and “Adaptive Planning and Execution.” Synergy has implemented the DAMA framework-based data governance; data quality management including master and reference data; data analytics and business intelligence; metadata management; document and content management; and data security for customers such as U.S. Marine Corps (USMC), Department of the Navy (DoN), Defense Health Agency (DHA), and the Chief Data Officer (CDO) at the U.S. Air Force.




Our mobile Population Health Management solution allows Care Coordinators to efficiently track and manage patient populations. CareDial helps identify high-risk patents to reduce overall frequency and duration of hospital stays, improves communication among Care Coordinators and provides reporting on the effectiveness of patient outreach programs.

The application aggregates the patient’s medical, social and behavioral data to generate a comprehensive 360-degree view of individual care needs, and enables a concerted care coordination throughout the patient’s support network that integrates health services and social resources into the person’s care plan, thus helping to lower the healthcare cost.

In-patient admission and readmission continue to be the largest contributors to the rising healthcare cost. CareDial offers an effective Population Health Management solution, with the following unique offerings:

  • Supports data aggregation across medical, social, and behavioral determinants
  • Allows for a risk assessment of a new enrollee
  • Keeps the Care Management Team in sync with near real-time notifications about change in patient status
  • Creates referral record to address social needs (Housing, Food, Transportation, etc.)
  • Allows secure messaging between the providers
  • Incorporates Consent2Share to let patients manage their consent
  • Supports both on-premise and cloud-based deployment



Meet the increased demand for real-time access to personalized healthcare information stored in VistA.

Our mobile solution enables patients to navigate their medication history, pending consults, and upcoming appointments.

They can receive text and email notifications and request, book, or cancel any appointment- with just the push of a button.

  • Tracks provider availability in real-time
  • Allows patients to schedule and manage their appointments
  • Maps appointments with consults
  • Provides views of medication history, vitals, consults, laboratory, and radiology results


  • Cloud-based solution ensures high availability
  • Seamless integration with any VistA-based system
  • Access from a desktop, tablet or smartphone
  • Empowering patients to take an active role in their healthcare
  • Ultra-convenient appointment in scheduling
  • Intuitive, easy-to-navigate interface


Scheduler provides a dashboard-centric view of Requests, Consults, Waitlists, and Patient Searches on one screen to avoid “swivel-chair” integration. The ease of navigation and modern User Interface improve productivity, reduce errors, and help on-board new scheduling clerks with less training.

Lines of Business

National Security and Defense

Synergy’s National Security and Defense line of business provides a diverse portfolio of systems, solutions, and services, covering air, land, sea, space, and cyberspace for customers including the U.S. Air Force, U.S. Navy, U.S. Marine Corps, Defense Information Systems Agency (DISA), and the Department of Homeland Security (DHS). Our solutions include enterprise and mission IT, large-scale intelligence systems, command and control, mission support, data analytics, human capital management, fleet logistics, cyber security, and intelligence analysis and operations support.

Citizen Services

Synergy’s Citizen Services line of business provides support digital transformation by developing and aligning their customers’ strategic vision with the modernization roadmap. Synergy implements complex IT and application solutions, aligned with organizational objectives, information security compliance, and change management best practices. Synergy’s current portfolio includes customers such as the U.S. Department of Labor (DoL) and the U.S. Department of Transportation (DoT).

Health IT

Synergy uses technology to improve patient engagement, improve quality of care delivery, and reduce costs of operation by offering expertise in developing solutions for Health IT interoperability, patient, and physician facing mobile apps, as well as insightful analytics to enable better healthcare delivery. Customers include the Defense Health Agency (DHA), the Department of Veterans Affairs (VA), and the California Community Health Center Network (CHCN).